1. Acceptance and Scope

These Terms of Use (Terms) govern your access to and use of:

1. the Lane Four website (lanefour.com.au);
2. the Lane Four mobile application (the App);
3. Lane Four accounts, onboarding, training programs, sessions, coaching content, subscription features, community features and related digital services; and
4. any other products, features or services made available under the Lane Four brand,

collectively, the Platform.

By accessing or using the Platform, creating an account, completing onboarding, starting a program, logging a session, using community features, subscribing to Lane Four Pro, or accessing any Lane Four content, you agree to be bound by these Terms and all related documents listed in section 2.

If you do not agree, you must not access or use the Platform.

2. Related Documents

These Terms incorporate and should be read together with:

• Privacy Policy — how we collect, use, store and disclose your personal information
• Safety Disclaimers and Assumption of Risk — health and safety disclosures for all training and program content
• Subscription Terms — Lane Four Pro billing, auto-renewal and App Store mechanics
• Refunds & Cancellations — App Store cancellation and refund process
• Collection Notices — notices provided at the point of data collection
• Stroke Review Consent — terms governing submitted video content
• Community Guidelines — conduct standards for community features

Where there is any inconsistency between these Terms and a related document, the related document will prevail to the extent of the inconsistency.

3. Eligibility and Accounts

You must be at least 16 years of age to create an account or use the Platform independently. If you are between 16 and 17 years of age, you must have the consent of a parent or legal guardian, who by giving that consent agrees to be bound by these Terms on your behalf and accepts responsibility for your use of the Platform.

If you are under 16, you may only use the Platform with direct parental or guardian involvement and supervision. We do not knowingly collect personal information from children under 16 without verified parental consent.

You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account. You must notify us promptly at lanefourholdings@gmail.com if you become aware of any unauthorised use of your account.

4. Lane Four Pro Subscription

Full access to Lane Four training programs, sessions, coaching content and community features requires an active Lane Four Pro subscription. Subscription pricing, billing, auto-renewal and cancellation are governed by the Subscription Terms and Refunds & Cancellations documents.

Subscriptions are purchased and managed through Apple App Store or Google Play Store account settings. Lane Four does not process subscription payments directly through the website.

5. Platform Content and Programs

Lane Four provides access to training programs, session plans, coaching guidance, educational content, athlete insights and community features (collectively, Content). All Content is:

• general in nature and intended as guidance only;
• not a substitute for professional medical, physiotherapy, exercise physiology or individual sports coaching advice;
• provided on an "as is" basis without any guarantee of specific results or outcomes;
• subject to change, updates or withdrawal from time to time; and
• not intended as medical advice, dietary advice or treatment for any health condition.

You are responsible for evaluating the suitability of any Content to your personal circumstances, training level, health status and goals. Please read our Safety Disclaimers before starting any program.

6. Intellectual Property

All Content, branding, design, software, code, athlete names, likenesses, images, videos, text, graphics, program names and other materials on the Platform are owned by or licensed to Lane Four Holdings Pty Ltd ACN 698 001 151 and are protected by Australian and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, resell or commercially exploit any Content without our prior written consent. Athlete names, images and likenesses may not be used outside the Platform without specific written permission.

Lane Four, Lane Four Pro, and related names and marks are trademarks of Lane Four Holdings Pty Ltd ACN 698 001 151.

7. User Conduct

When using the Platform, you agree not to:

• use the Platform for any unlawful purpose or in violation of any applicable law or regulation;
• impersonate any person or entity, including any Lane Four athlete or employee;
• upload, post or transmit content that is defamatory, offensive, abusive, harassing, threatening, or otherwise harmful;
• interfere with the operation of the Platform or any other user's access;
• attempt to gain unauthorised access to any part of the Platform or its infrastructure;
• use automated scripts, bots or scraping tools to access or collect data from the Platform;
• share, resell or redistribute subscription-only Content; or
• use the Platform in any manner that could damage, disable or impair our servers or infrastructure.

Our Community Guidelines set out additional conduct expectations for community and social features.

8. User-Generated Content

You may be invited to submit content through community features, session logs, comments, posts and video submissions. By submitting any user-generated content, you:

• grant Lane Four a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, adapt and display that content for the purposes of operating the Platform;
• warrant that you own all rights in the content or have obtained all necessary permissions from third parties; and
• acknowledge that Lane Four may moderate, edit or remove user content where we reasonably consider it necessary.

9. Stroke and Video Review

Stroke review and video analysis features allow you to submit video footage for coaching feedback. Use of these features is governed by the Stroke Review Consent document. Feedback provided through stroke review is general coaching guidance only and is not a substitute for in-person coaching or professional assessment.

10. Open-Water and Breathwork Safety

Lane Four programs may include open-water swimming, breathwork and breath-hold exercises. These activities carry serious risk if performed without appropriate supervision and precautions. You must read the Safety Disclaimers in full before participating in any such activity. Never practise breath-hold exercises alone or in unsupervised water.

11. Minors

If you are a parent or guardian consenting on behalf of a user under 18, you accept responsibility for supervising that user's participation in all Platform activities, including all physical training and water-based activities. You acknowledge the risks described in the Safety Disclaimers on that user's behalf.

12. Third-Party Services

The Platform integrates with or links to third-party services including Apple App Store, Google Play Store, payment processors, analytics providers and social media platforms. We are not responsible for the practices, content or availability of those services. Your use of third-party services is governed by their respective terms and policies.

13. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded or limited. Where the Australian Consumer Law applies, our liability is limited (to the extent permitted) to resupplying the relevant service or paying the cost of having it resupplied.

14. Limitation of Liability

To the maximum extent permitted by law and subject to section 13, Lane Four Holdings Pty Ltd ACN 698 001 151, its directors, officers, employees, athletes, coaches and affiliates are not liable for any:

• indirect, incidental, special, consequential or punitive damages;
• loss of profits, revenue, data or goodwill;
• personal injury or health outcomes arising from your use of or reliance on any Content or program; or
• interruption or unavailability of the Platform or any Content.

Our total liability to you for any claim arising from the Platform is limited to the amount you paid to Lane Four in the 12 months preceding the claim.

15. Indemnity

You agree to indemnify and hold harmless Lane Four Holdings Pty Ltd ACN 698 001 151 and its directors, officers, employees, athletes and agents from any claims, losses, damages, liabilities, costs or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Platform, or your violation of any applicable law or third-party rights.

16. Suspension and Termination

We may suspend or terminate your access to the Platform where we reasonably consider it necessary, including where you have materially breached these Terms, engaged in fraudulent activity, or your conduct poses a risk to other users or to Lane Four. Where possible and appropriate, we will give you notice before taking such action.

Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination (including IP, indemnity and limitation of liability) continue in full force.

17. Changes to Terms

We may update these Terms from time to time. Where changes are material, we will notify you via the Platform, by email or by in-app notification with reasonable notice before changes take effect. Your continued use of the Platform after changes constitute acceptance of the revised Terms.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Each party irrevocably submits to the exclusive jurisdiction of the courts of Queensland and any courts of appeal therefrom.

1. Overview

Lane Four Holdings Pty Ltd ACN 698 001 151 (we, us, our) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you use the Lane Four website, mobile application, training programs, community features and related services (the Platform).

2. Information We Collect

2.1 Information you provide

• Account information: name, email address, date of birth, password
• Onboarding data: training goals, swimming level, stroke preferences, weekly training frequency, squad or club affiliation, sport type (pool, open water, SLS, triathlon, etc.)
• Training and session data: logged sessions, distances, times, RPE (rate of perceived exertion), session notes, personal bests, program progress
• Subscription and entitlement data: App Store subscription status, purchase history (processed by Apple or Google; we do not store payment card details)
• Video and stroke review content: video files, footage of swimming technique, coaching notes submitted for analysis
• Community content: posts, comments, messages, reactions and images shared through community features
• Marketing and waitlist data: name, email, location and preferences collected during waitlist registration or marketing opt-in
• Communications: emails, support requests and feedback submitted to Lane Four

2.2 Health and wellbeing-adjacent data

Some data we collect (such as training load, recovery metrics, injury history, breathwork participation and session effort ratings) may be considered sensitive in the context of the Australian Privacy Principles. We handle this data with additional care and use it only to deliver and improve our services.

2.3 Information collected automatically

• Device and usage data: device type, operating system, browser, IP address, screen resolution, referring URL
• Analytics data: pages visited, features used, session duration, navigation paths, in-app interactions
• Cookies and tracking: we use cookies, pixels and similar technologies to analyse usage, remember preferences and improve platform performance
• Approximate location: based on IP address (we do not collect GPS location without your explicit consent)

3. How We Use Your Information

We use your personal information to:

• create and manage your Lane Four account;
• deliver personalised training programs, session guidance and coaching content;
• track your training progress, session history and performance metrics;
• manage your Lane Four Pro subscription entitlement;
• provide stroke review and video analysis feedback;
• operate community features, content moderation and user safety;
• communicate with you about your account, programs and updates;
• conduct analytics and research to improve platform functionality;
• comply with legal obligations and resolve disputes; and
• with your consent, send marketing communications about Lane Four products and services (including waitlist launch updates).

4. Disclosure of Your Information

We do not sell your personal information. We may share information with:

• Service providers: cloud hosting, analytics, email delivery and customer support services that assist us in operating the Platform (subject to confidentiality obligations)
• Lane Four athletes and authorised coaches: limited information necessary to deliver coaching, stroke review and program-related services
• Apple / Google: we receive subscription entitlement confirmations via App Store and Play Store; we share limited data necessary to verify subscription status
• Legal and regulatory authorities: where required by law, court order or to protect the rights, property or safety of Lane Four, our users or the public
• Business transfers: in connection with any merger, acquisition or sale of assets, with appropriate confidentiality protections

4.1 Overseas disclosure

Some of our service providers are located outside Australia (for example, cloud computing infrastructure in the United States). Before disclosing personal information overseas, we take reasonable steps to ensure the recipient handles it in accordance with the Australian Privacy Principles or an equivalent standard. By using the Platform, you consent to this overseas disclosure where necessary to operate the service.

5. Data Storage and Security

Your personal information is stored on secure servers. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews to protect against unauthorised access, loss, misuse or alteration.

No method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we will notify you and relevant authorities in the event of a data breach as required by law.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes and enforce our agreements. You may request deletion of your account and associated personal information at any time — see the Delete Account section.

7. Cookies and Tracking

We use cookies and similar technologies on our website to measure traffic, analyse usage patterns and improve platform performance. You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• access the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information (subject to legal retention obligations);
• opt out of marketing communications at any time; and
• lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have breached the APPs.

To exercise any of these rights, contact us at lanefourholdings@gmail.com.

9. Minors

The Platform is not intended for children under 16 without parental or guardian consent and supervision. We do not knowingly collect personal information from children under 16 without verified parental consent. If we become aware of such collection, we will delete that information promptly. If you are a parent or guardian and believe we hold personal information about your child under 16 without consent, please contact us at lanefourholdings@gmail.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via the Platform or by email with reasonable notice before changes take effect. Your continued use of the Platform after changes constitute acceptance of the revised policy.

1. General Health Disclaimer

The training programs, session plans, coaching content and guidance provided through the Lane Four Platform — including swimming, gym, dryland, pilates, recovery, breathwork and open-water content — are designed as general training resources only.

Lane Four Content is not intended to be, and must not be relied upon as, a substitute for:

• professional medical advice, diagnosis or treatment;
• assessment or guidance from a qualified physiotherapist, exercise physiologist or sports medicine practitioner;
• individualised coaching from a qualified swimming coach who can observe your technique in person; or
• emergency medical care.

Consult a qualified health professional before starting any new exercise program, particularly if you have a pre-existing medical condition, injury, disability, or are pregnant or postpartum.

2. Assumption of Risk

By accessing the Platform and participating in any Lane Four program or activity, you acknowledge and accept that:

• physical exercise and swimming carry inherent risks of injury, illness, disability and, in extreme cases, death;
• open-water swimming, breathwork and submersion-based activities carry additional risks including drowning, hypoxic blackout, hypothermia and environmental hazards;
• gym, dryland and strength training carry risks of musculoskeletal injury;
• you are voluntarily participating with knowledge of these risks; and
• Lane Four Holdings Pty Ltd ACN 698 001 151, its directors, athletes, coaches, employees and affiliates are not liable for any personal injury, loss or damage arising from your participation, to the maximum extent permitted by law.

3. No Guarantee of Results

Lane Four does not guarantee any specific results, times, rankings, selections, fitness outcomes or performance improvements from using the Platform or following any program. Results depend on individual factors including your current fitness level, training history, genetics, consistency, technique, coaching environment and health status.

4. Water Safety

Swimming and water-based activities must always be conducted in safe, supervised environments. You are responsible for:

• ensuring you swim in a safe and appropriately supervised environment;
• following all pool, beach and open-water safety rules and local regulations;
• never swimming alone in open water;
• assessing environmental conditions before entering any body of water; and
• ensuring you are medically cleared for water-based exercise.

5. Open-Water Safety

Open-water swimming carries risks beyond those of pool swimming, including variable conditions, currents, marine life, vessels, reduced visibility and limited rescue access. Before participating in any open-water activity:

• ensure you are accompanied by a qualified support person or vessel;
• wear appropriate safety equipment including a brightly coloured swim buoy;
• check conditions and weather forecasts before entering the water;
• be aware of tidal patterns, currents and local hazards; and
• register your swim with local authorities or lifesaving organisations where applicable.

6. Breathwork and Submersion

Lane Four programs may include breathwork, breath-hold exercises and underwater drills. Breath-hold activities in water carry risk of shallow-water blackout and drowning. You must:

• never practise breath-hold exercises alone or in unsupervised water;
• always have a trained companion present who can respond to emergencies;
• follow all safety instructions provided within the program;
• stop immediately if you feel dizzy, lightheaded, confused or unwell; and
• seek immediate emergency medical attention if you experience any adverse symptoms.

7. Nutrition and Fuelling Guidance

Any nutrition, diet or fuelling content within Lane Four programs is provided as general performance guidance only. It is not a substitute for advice from a registered dietitian, sports dietitian, nutritionist or medical practitioner. Individual nutritional needs vary significantly and depend on factors including health status, medical history, age, body composition and training load. Consult a registered health professional before making significant changes to your diet or nutrition.

8. Parental and Guardian Responsibility

If you are a parent or guardian providing consent for a user under 18, you accept full responsibility for supervising that user's participation in all Lane Four activities and acknowledge the risks described in this document on their behalf. All physical training activities by users under 18 should be conducted with appropriate adult supervision.

9. Emergency Disclaimer

1. Lane Four Pro

Full access to Lane Four training programs, coaching content and community features requires an active Lane Four Pro subscription. Lane Four Pro is available as a monthly auto-renewing subscription at A$35 per month, plus any applicable taxes.

The App Store price displayed at the time of purchase on your device is the price that applies to your transaction. Prices may be shown in your local currency by the App Store or Google Play Store.

2. How to Subscribe

Lane Four Pro subscriptions are purchased exclusively through the Apple App Store (iOS) or Google Play Store (Android) from within the Lane Four app. Lane Four does not accept subscription payments directly through the website.

To subscribe:

1. Download the Lane Four app from the App Store or Google Play.
2. Create or log in to your Lane Four account.
3. Select Lane Four Pro and confirm purchase through your App Store or Google Play account.

3. Auto-Renewal

Lane Four Pro subscriptions auto-renew monthly unless cancelled before the renewal date. By subscribing, you authorise the App Store or Google Play Store to charge your payment method automatically at the start of each billing period.

You will not receive a separate reminder before each renewal. Your subscription continues until you cancel it through your App Store or Google Play account settings.

4. Cancellation

To cancel your Lane Four Pro subscription:

• iPhone/iPad: Settings > [Your Name] > Subscriptions > Lane Four > Cancel Subscription
• Android: Google Play > Profile > Payments & Subscriptions > Subscriptions > Lane Four > Cancel

Cancellation must be completed before the renewal date to avoid being charged for the next period. Cancellation takes effect at the end of the current paid period — you retain access to Lane Four Pro until that date.

5. Restore Purchases

If you have an active Lane Four Pro subscription and your access is not reflected in the app (for example, after reinstalling the app or on a new device), use the Restore Purchases option in the app to restore your subscription entitlement. Restore Purchases is available from the subscription or account settings screen within the Lane Four app.

6. Price Changes

We may update the Lane Four Pro subscription price from time to time. We will give you reasonable notice of any price increase before your next renewal date via the Platform, by email or through App Store notifications. If you do not agree with the new price, you may cancel before the change takes effect.

7. Refunds

Subscription refunds are managed by Apple or Google, not by Lane Four directly. See the Refunds & Cancellations section for details. Nothing in these Subscription Terms excludes or limits your rights under the Australian Consumer Law.

8. Suspension and Access

Your access to Lane Four Pro content requires a valid, active subscription entitlement confirmed by Apple or Google. We may suspend access to Lane Four Pro where a subscription payment is unsuccessful or where your account has been suspended for breach of these Terms. Paid access is only granted after a valid purchase or restoration of a valid entitlement.

9. Australian Consumer Law

Nothing in these Subscription Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.

1. How Subscriptions Are Managed

Lane Four Pro subscriptions are purchased, managed and renewed through the Apple App Store (iOS) or Google Play Store (Android). Lane Four does not process subscription payments directly and does not have the ability to issue refunds for App Store or Google Play purchases.

2. How to Cancel

Cancel your Lane Four Pro subscription through your Apple or Google account settings before the renewal date to stop future charges:

• iPhone/iPad: Settings > [Your Name] > Subscriptions > Lane Four > Cancel Subscription
• Android: Google Play Store > Profile > Payments & Subscriptions > Subscriptions > Lane Four > Cancel

You retain access to Lane Four Pro until the end of the billing period you have paid for. After that date, your access reverts to free-tier features.

3. Requesting a Refund

Refund requests for subscriptions purchased through the App Store or Google Play must be submitted directly to Apple or Google:

• Apple: Visit reportaproblem.apple.com and select the Lane Four subscription to request a refund
• Google: Go to Google Play > Order History > find the Lane Four charge > Request Refund

Apple and Google make refund decisions in accordance with their own policies. Lane Four cannot guarantee or influence the outcome of a refund request submitted to Apple or Google.

4. Australian Consumer Law

Nothing in this document excludes, restricts or modifies any right, remedy, guarantee or warranty provided by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)). Under the Australian Consumer Law, you may have rights to a refund, repair or replacement in certain circumstances regardless of any other terms. If you believe you are entitled to a remedy under the Australian Consumer Law, contact us at lanefourholdings@gmail.com.

5. Contact

If you have a question about your subscription or believe there has been a billing error, contact us and we will assist where we are able:

1. Account Registration

When you create a Lane Four account, we collect your name, email address, date of birth and password. This information is collected to create and manage your account, verify your identity and age eligibility, and communicate with you about your use of the Platform. See our Privacy Policy for full details.

2. Waitlist and Marketing Registration

When you register for the Lane Four waitlist or subscribe to marketing communications, we collect your first name, email address, location and optionally your swimmer type. This information is collected to send you Lane Four launch updates, early access information and relevant product updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us at lanefourholdings@gmail.com.

3. Onboarding

During onboarding, we collect information about your training goals, swimming experience, stroke preferences, weekly training frequency, sport type and squad or club affiliation. This information is used to personalise your training pathway, recommend appropriate programs and tailor content to your level and goals.

4. Session Logging and Training Data

When you log a session, we collect data including session type, duration, distances, times, sets, RPE, notes and training metrics. This data is used to track your progress, provide performance insights, improve program recommendations and contribute to aggregated platform analytics in de-identified form.

5. Community Features

When you use community features (posts, comments, reactions, messages), the content you share is visible to other Lane Four users in accordance with community settings. Your display name and profile information will be visible alongside your community activity. Community content may be moderated by Lane Four in accordance with our Community Guidelines.

6. Subscription and App Store Data

When you subscribe to Lane Four Pro through the App Store or Google Play, your payment is processed by Apple or Google. We receive a subscription entitlement confirmation and the information needed to manage your access. We do not receive or store your full payment card details.

7. Video Submission

When you submit a video for stroke review or technique analysis, we collect the video file, any accompanying notes and your account details. See the Stroke Review Consent document for full terms governing video submissions.

8. Analytics and Cookies

We use cookies, analytics tools and similar technologies on the website to measure traffic, analyse usage patterns and improve platform performance. This includes pages visited, features used, session duration and navigation paths. You can manage cookie preferences through your browser settings. For the App, we use analytics tools to understand feature usage and diagnose issues.

1. Purpose

Lane Four offers stroke review and video analysis features, allowing you to submit video footage of your swimming technique for review and feedback by Lane Four coaches or authorised personnel.

2. What You Are Consenting To

By submitting a video for stroke review, you consent to:

• Lane Four and its authorised coaches or analysts viewing, analysing and annotating your video;
• your video being stored securely on Lane Four's servers or those of our cloud service providers;
• Lane Four providing you with written, visual or audio feedback based on the analysis; and
• your video being used in de-identified or anonymised form for educational purposes — but only with your separate, explicit opt-in consent.

3. What We Will Not Do

• We will not publicly share identifiable video of you without your express written consent.
• We will not sell your video content to any third party.
• We will not use your video in marketing materials unless you provide separate, specific consent.

4. Who Reviews Your Video

Stroke review feedback is provided by Lane Four's authorised coaches or qualified personnel. Feedback is general coaching guidance based on what is observable in the submitted video. It is not personalised medical advice, clinical assessment or a substitute for in-person coaching from a coach who can observe your full technique and history.

5. Video of Minors

If a submitted video features a person under 18, the submitting user warrants that they are the parent or legal guardian of that person, or have obtained consent from the parent or legal guardian. Lane Four will apply additional protections to all video content featuring minors and will not use such content in any promotional or educational context without express written parental consent.

6. Data Handling

Videos submitted for stroke review are:

• encrypted in transit and at rest;
• accessible only to authorised Lane Four personnel;
• retained for as long as your account is active or as necessary for the stated purposes; and
• deleted upon your request, subject to any applicable legal retention obligations.

7. Coaching Disclaimer

Feedback provided through stroke review is general coaching guidance only. It is not a substitute for in-person coaching, medical advice, clinical assessment or professional physiotherapy. Lane Four Holdings Pty Ltd ACN 698 001 151 is not liable for any injury, loss or outcome resulting from actions taken in reliance on stroke review feedback.

8. Withdrawal of Consent

You may withdraw your consent for video storage and analysis at any time by contacting us at lanefourholdings@gmail.com. Upon withdrawal, we will delete your submitted videos within a reasonable timeframe, unless retention is required by law.

Lane Four's community features are designed to connect swimmers, water athletes and Lane Four athletes in a positive, supportive environment. These guidelines set out the standards of conduct expected from all community members.

1. Respectful Conduct

Treat all community members with respect. Constructive discussion, shared experiences and encouragement are the foundation of a healthy training community. Disagreements should be handled respectfully and with good faith.

2. No Harassment or Abuse

The following conduct is not permitted:

• bullying, intimidation, threats or targeted harassment of any community member;
• discriminatory content or language based on race, gender, age, religion, disability, sexual orientation or any other protected characteristic;
• posting personal information of others without consent (doxxing);
• sustained or coordinated negative behaviour toward any individual; or
• sexual or romantic advances directed at community members without consent.

3. Safe Training Advice

You must not post advice that could lead to unsafe training practices, including:

• encouraging others to train through pain, injury or medical conditions;
• recommending unsafe breath-hold or submersion practices;
• promoting extreme dietary restriction or disordered eating behaviours; or
• discouraging others from seeking appropriate professional or medical advice.

4. No Misleading Health or Performance Claims

Do not make misleading, exaggerated or unsubstantiated claims about training methods, supplements, nutrition products, health outcomes or performance enhancements within the community. All shared information should be accurate and presented honestly.

5. No Impersonation of Athletes

You must not impersonate any Lane Four athlete, coach, employee or any other real person within the community. Creating misleading accounts or posting as if you are an affiliated athlete is strictly prohibited.

6. Privacy

Respect the privacy of other community members. Do not share personal information about others without their explicit consent, including photographs, contact details, location information or any other identifying information.

7. Intellectual Property

Do not share copyrighted content without appropriate permission or attribution. Lane Four program content, video material and athlete content is protected by copyright and may not be reproduced or distributed within or outside the community without prior written consent from Lane Four Holdings Pty Ltd ACN 698 001 151.

8. Moderation and Removal

Lane Four moderates community content. We reserve the right to:

• remove any content that breaches these guidelines or our Terms of Use;
• suspend or permanently remove accounts that repeatedly or seriously breach these guidelines; and
• take any action we consider necessary to protect the safety and integrity of the community.

We will exercise moderation powers where we reasonably consider it necessary, and will aim to act proportionately.

9. Reporting

If you see content that breaches these guidelines, use the in-app reporting feature or email lanefourholdings@gmail.com with details of the post or account. We review all reports and take appropriate action.

10. Emergency Disclaimer

1. How to Delete Your Account

You can request deletion of your Lane Four account at any time using either method below:

In the app

Go to Profile > Settings > Delete Account within the Lane Four app and follow the on-screen steps to request account deletion.

By email

Email lanefourholdings@gmail.com from the email address linked to your account with the subject line "Delete Account Request". Include your registered email address and your full name. We may need to verify your identity before processing the deletion.

2. Identity Verification

To protect account security, we may require identity verification before processing a deletion request. This helps ensure that account deletions are not made without authorisation. We will contact you via your registered email address if verification is required.

3. What Happens When You Delete Your Account

Upon confirming account deletion:

• your personal information will be deleted from our active systems within a reasonable timeframe (typically 30 days);
• your training history, session logs, program data and community activity will be deleted;
• your account login credentials will be removed; and
• you will lose access to all Lane Four Pro content and features immediately.

4. Data We May Retain

Some records may be retained after account deletion where required or permitted by law, including:

• transaction and payment records (retained for financial and tax compliance purposes);
• records necessary to comply with legal obligations or court orders;
• de-identified or aggregated data that cannot be linked back to you; and
• records necessary to resolve ongoing disputes or enforce our Terms.

5. Cancel Your Subscription First

See Refunds & Cancellations for cancellation instructions.

6. Reactivation

Once your account has been deleted, it cannot be recovered. If you wish to use Lane Four again after deletion, you will need to create a new account. Historical data from your deleted account will not be available on a new account.

General Support

For all account, app, subscription or technical support queries, contact us at:

Privacy and Legal Enquiries

For privacy requests, data access or correction requests, legal notices or questions about our Terms and policies:

Subscription and Billing

For subscription billing questions, please first check your Apple App Store or Google Play subscription settings. If you need further assistance:

Delete Account Request

To request deletion of your Lane Four account:

Instagram

Follow Lane Four on @lanefour on Instagram for athlete updates, program news and launch announcements.

Legal Entity

Lane Four Holdings Pty Ltd
ACN 698 001 151
Trading as Lane Four
Queensland, Australia